Read “Case 10.3: Amazon” and write an essay that answers the following questions:
1. What is the importance of logistics in Amazon’s business model?
2. How has Amazon used AI and machine learning to improve its supply chain management and customer experience?
3. What are the benefits of Amazon’s drone delivery system, and how could it revolutionize the delivery industry?
4. What are some ethical concerns related to the use of Amazon Rekognition for facial analysis and identification?
5. In what ways has Amazon’s use of AI and machine learning technology contributed to its success and competitiveness in the market?
6. How has Amazon’s AI technology, such as Alexa and Rekognition, impacted the job market for human workers in the company’s warehouses and distribution centers?
7. What role do you think AI and machine learning will play in the future of Amazon and the ecommerce industry as a whole?
Requirements:
· There is no specific page requirement for your analysis. Instead, your work will be evaluated based on how thoroughly it addresses each of the questions that have been outlined for you.
· You must utilize proper APA formatting and citations throughout your paper. If you use any supporting evidence from external sources, it is imperative that you provide accurate citations for each reference.
· You must include a minimum of two sources from scholarly articles or business periodicals, aside from the course textbook.
· Include your best critical thinking and analysis to arrive at your justification.
· Please note that any use of AI text generation tools such as ChatGPT is strictly prohibited and will result in a grade of zero due to plagiarism.
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